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Support

Answers to common questions. Still stuck? Get in touch below.

Getting connected

Which cameras are supported?

Blackmagic cameras that support Bluetooth LE camera control — for example PYXIS, URSA, and Pocket Cinema Camera models.

How do I connect over Bluetooth?

Turn on the camera and enable Bluetooth in its setup menu. Open 1st AC, pick your camera from the list, and enter the 6‑digit PIN the camera shows when prompted. Bluetooth range is about 10 m.

I don’t have a camera yet.

Tap “Explore in demo mode” on the connection screen to try the entire app with a simulated camera.

Focus

The slider doesn’t follow my focus ring.

Your camera reports focus as a distance rather than a slider value, so 1st AC learns the mapping per lens. Tap Calibrate focus tracking once for that lens — it racks focus end to end, after which the slider follows the ring and the distance scale appears.

Can I show distance in feet?

Yes — tap the distance caption under the focus slider, or use the mm / ft toggle on the Lens screen.

Privacy

What data does the app collect?

None. Everything stays on your device. See the privacy policy.

Contact us

Bug reports, feature requests, and questions are welcome.

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